FAQs
First Home Savings Account (FHSA)
Olympia Trust Company
Olympia Online
- How can I update my personal information (address, email, phone)?
- Which account transactions can I complete online?
- What information and documentation pertaining to my account(s) is available online?
- How can I open an account online?
- How do I reset my password?
- How do I login to my Olympia Online Portal?
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Accounts and Investment Inquiries
- When will Olympia send me a statement?
- Why do I have an account with Olympia?
- How can I open a new self-directed account?
- What is a self-directed account?
- Who is the investment company and why should I contact them?
- How can I close my account if I believe my investment is worthless?
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Fees
Statements & Invoices
Deposits / Contributions
Withdrawals
Transfers
Taxes
Publicly Traded Securities
- Can I trade public stock through my Olympia account?
- How do I open a Qtrade account to trade public stock?
- Can I open multiple Qtrade DAP accounts with one application?
- What are the fees and commissions to trade public stock?
- How do I place a trade through my Qtrade account?
- Can I use USD funds to place trades?