The investment company is the issuer of the investment you purchased. They would answer questions regarding your investment directly with you. Since Olympia is not related to the company you are invested in, or the exempt market dealer, or the mortgage broker who may have advised you, Olympia has limited information on the performance of the investment.
As the beneficial owner of the investment, you have a direct relationship with the investment company.
For specific information on an investment, you need to contact the investment company directly, or the exempt market dealer, or the mortgage broker.